At SNXR, we value your privacy and are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and protect your data when you interact with our website or make a purchase.

Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and delivery address
• Payment information (processed securely through trusted third-party payment providers)
• Order history and correspondence
• Technical data such as IP address, browser type, and site usage (via cookies and analytics tools)

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

• Contractual necessity – to fulfill your orders and provide our services
• Legitimate interests – to improve our operations and protect against fraud
• Legal obligation – to comply with tax and business regulations
• Consent – for marketing communications, if you have opted in

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by law.

Sharing Your Information

We do not sell your data. We may share it with trusted third parties who help us operate our business, such as payment processors and delivery couriers. These partners are required to keep your data secure and use it only for the agreed purpose.

Your Rights

Under the UK GDPR, you have the right to:

• Access the data we hold about you
• Request correction or deletion of your personal data
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at [your email address].

Cookies

We use cookies to personalize your experience and improve site functionality. You can manage or disable cookies in your browser settings.

Data Security

We use secure systems and encryption methods to protect your personal information from unauthorized access, loss, or misuse.

Updates to This Policy

We may update this policy from time to time to reflect changes in law or our practices. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about how we handle your personal data or wish to make a data request, please contact us:
SNXR
Email: [your email address]